Kickstart your journey

Many Amazon sellers are entrepreneurs starting, building, inventing, experimenting. None of that is easy, but we’re here to help with a growing library of free resources to guide you towards success.
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Seller University

Master the selling tools at your disposal with the help of our tutorial videos.
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FAQ

Find answers to the most common questions we receive from sellers
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Other resources

Access help pages, webinars and guides

What is Seller University?

Seller University is a free training videos platform, created to help you learn to sell on Amazon, create product listings, and master the key tools and applications. It also includes videos that would help you in understanding product rules and restrictions, learn about FBA, advertising, promotions, and more. Seller University is your first learning step for an easy and pleasant selling journey on Amazon.

Watch Seller University videos on YouTube or in Seller Central, once you create an Amazon seller account.
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Frequently Asked Questions

Get answers to the frequently asked questions about using Amazon for ecommerce.

Overview

What is selling on Amazon?
Selling on Amazon is a program that allows individuals and business owners to sell their products on Amazon's stores.
Why should I sell on Amazon?
Here are just a couple of reasons: the opportunity to put your product in front of millions of potential customers, plus the ability to start selling fast before you even set up a business website or physical store.
Can I list my products in all Amazon categories?
Prior approval may be required to list certain products in certain categories. Check out the Sell page for more information.
What type of products cannot be listed on Amazon.ae?
Some products may not be listed as a matter of compliance with legal or regulatory restrictions (for example, prescription drugs) or Amazon policy (for example, crime scene photos). For detailed information, please see our Restricted Products Help section.
What's the A-to-z Guarantee program?
The A-to-z Guarantee program is for situations where a customer never received a product or received a product that is materially different from what was ordered or expected. We ask customers to first contact the seller when they have a problem. If the customer isn’t satisfied after 48 hours, they can file an A-to-z claim. When Amazon receives the claim, we send the seller an email detailing the claim and requesting basic information about the order and the fulfillment process. Amazon will then determine how the claim will be settled, which may include reimbursement of the order to the customer at the seller’s expense.
How do I open a new Amazon seller account?
Click Register now on top left of the page to start signing up your Amazon account. You can use your Amazon customer account, or you can create a new account with your business email address.

Before you start, be sure to have the following information ready:
  • Business email address or Amazon customer account
  • Phone number where you are reachable
  • National ID e.g. Emirates ID (identity verification protects sellers and customers)
  • For Businesses – Trade License if you are owner and a Power of Attorney only if you are a legal representative
  • For Individuals – Either of recent bank account statement, credit card statement or utility bill
  • A bank account where Amazon can send you proceeds from your sales
How do I close my Amazon seller account?
To permanently close your Amazon seller account, request account closure in Seller Central. Keep in mind that you can use our Listings Status feature to suspend your product listings, or you can remove them entirely but hold on to your account for future use. Before you close your account permanently, remember to cancel and remove your listings and resolve all transactions.

Pricing

How much does it cost to sell on Amazon.ae?
Professional accounts are now available at a promotion for limited time only. Pay no monthly subscription fee in addition the cost of your selling plan, referral fees per unit sold and other costs may apply, depending on how you ship orders, whether you decide to advertise, etc.
What are the differences between Professional and Individual accounts?
Third-party sellers can sell in Amazon's stores by signing up for the Professional plan or the Individual plan. With the Individual plan, sellers pay a fee for each unit they sell. With the Professional plan, sellers pay one flat fee per month, no matter how many units they sell.
When do I start getting charged the monthly subscription fee?
Professional accounts are now available at a promotion for limited time only. Pay no monthly subscription fee.
How do I get paid?
When your seller account is settled and you have a positive balance, Amazon sends the money to your bank account using an Automated Clearing House (ACH) or electronic funds transfer. It can take up to five business days for the money to appear in your bank account after Amazon initiates a payment.

Before we can pay you, you must provide a valid bank account as the Deposit Method in your seller account settings. We cannot make payments to a credit card or online payment system, such as PayPal.

Selling

How do I manage my selling account?
Use the Seller Central website to manage all parts of your Amazon business. Seller Central is the website where you manage your selling account, add product information, make inventory updates, and manage orders and payments.
How do I add inventory?
You have four options for entering product-related info:
  • Use the Sell on Amazon button on Amazon product pages.
  • Use the Add a Product feature on Seller Central to list one new product at a time.
  • Use Excel-based inventory files to add multiple product listings at once.
  • Use Amazon Marketplace Web Service to do bulk uploads and get bulk reports.
How will I know when I have a sale?
Amazon notifies you by email when you receive an order. You can choose either notification method in your account settings.
How much does it cost to ship items I sell?
Shipping fees depend on whether you plan to fulfill orders yourself, use Amazon Easy Ship or use Fulfillment by Amazon (FBA) to handle your logistics and customer service.
How does Fulfillment by Amazon work?
With Fulfillment by Amazon (FBA) you store your products in Amazon's fulfillment centers, and we pick, pack, ship, and provide customer service for these products.
What is the featured offer?
The featured offer is the place on a product detail page where customers start the purchase process by adding items to their shopping carts. A key feature of Amazon store is that the same product can have multiple offers from multiple sellers. If more than one seller offers the same product in new condition, they can compete for the featured offer for that product.

To compete for featured offer placement, you must have a Professional seller account and demonstrate a consistently great buying experience for customers. Amazon uses performance-based criteria to determine featured offer eligibility and placement status. Eligible listings that do not win featured offer status are eligible for placement in the "More Buying Choices" box. Amazon does not guarantee placement in either of these locations.

Other Resources

Amazon Webinars & Events

Join our webinars and workshops to learn about optimizing your Amazon business.

Amazon Seller Help

Dive deep on specific topics related to selling on Amazon.

The Beginner's Guide

Find out what you'll need to start selling in our stores.

Third-party resources

You can find trusted third-party resources in the Marketplace Appstore, which offers applications to help you automate, manage, and grow your business, and the Service Provider Network, a comprehensive directory of services to help you with key aspects of selling. Developers and service providers are vetted by Amazon during the application process, reviewed by customers, and continuously audited for compliance.

Amazon does not endorse other third-party resources such as conferences, consulting, and online training. Use caution when engaging non-Amazon resources to avoid scams and misinformation that could lead to the suspension of your seller account.

Start selling today

Put your products in front of the millions of customers that search Amazon.ae every day.
For a limited time only, Professional accounts are now available with no monthly subscription fee